Orders will be delayed, including preorders for Lauren Groff's Matrix, as I have had a sudden loss in my family. We are flooded with emails inquiring about where books are; checking our social media accounts and these FAQs first help us catch up with orders more quickly. There are hundreds of orders, and one me. Please be patient.
Upcoming: We will be taking a break Sept 14-21. Orders will be open but not processed until we return.
Please read FAQs before contacting us. This helps us get to orders more quickly.
COVID-19 Update: Currently shipping all your orders due to COVID-19. Pick up and local delivery currently not available. Many books ordered are not in stock at our store (our site has about 9 million books, and we carry about 200-300 at our storefront when we are open) and additionally, this is to protect the health of our staff and community.
When are you reopening?
With the Delta variant becoming a concern, we will be postponing our intended September reopening. Alachua County hospitals are running out of beds, and this is a public health hazard. We have been closed in person for ~500 days; we remained closed for the first round of COVID and will be closed for the far more contagious variant. The health of our community and ourselves comes first, and we encourage you to use our online options that are convenient and reduce potential spread. Please be respectful of this choice. Reaching out for exceptions or to come in "just to take a peek" will not be tolerated. Please read this policy before emailing inquiries about a reopening. We cannot forecast improvements or further abysmal conditions especially because we are located in the lovely, very cautious state of Florida. Checking our socials, and reading these FAQs is your best bet.
Welcome to our online store! If you stumbled upon this page but haven't visited our main site, please do so here: Third House Books. There you can find what events are happening at the store and other announcements like book club picks & sales.
On this page you have access to over 9 million titles currently still in print. Depending on the the title's availability, it will either drop ship directly to you, or we will fulfill it ourselves. If we need to fulfill it, it may take a little extra time to get to you, but get to you it will. And, of course, you can always opt to pick up your book at the store!
Why should you buy online from us rather than Amazon or another non-local bookseller? The answer is pretty simple. Money spent with us stays within our community. First and foremost, it helps us pay rent and other bills that help keep our doors open. And if we can keep the doors open we can continue to provide a safe and valuable community space for Gainesville. We are able to provide fun, creative, and educational events that are usually free and open to the public. We get to continue to help Gainesville grow and remain a special and unique community in this weird and wonderful state of ours. Your tax dollars go towards maintaining and improving vital infrastructure and services that make our lives easier and more fulfilling. Anyhow, thank you for stopping by and we hope you can find exactly what your looking for. And please don't hesitate to come in and say hi! We love seeing our patrons and having a store full of friends. See you soon!
What's the best way to reach you with questions?
Our phone is down - it's a landline and we've been closed in person for over a year. Please please please email us at firstname.lastname@example.org after you've read the FAQs below!
When I look up this title, I get a Out of Print/Backordered menu. What's up with that?
You may get a "This book is out of print or backordered and can't be ordered right now" prompt when searching for a book on our site. This means the book is something we can't order -- this could be due to a temporary backorder, or the book is out of print, or a textbook on an academic press. In the case of a backorder where the book is definitely still in print, keep checking back! For out of print titles, your best bet would be sites like Thrift Books or eBay, and for textbooks/academic press exclusives, reach out to the press directly and they'll be happy to help you.
What's the best shipping method if I need the books next week?
Not media mail! According to the USPS, Media Mail takes 7-10 business days on average. While the special tier of shipping helps us (it's heavily discounted), we understand that sometimes you need your books sooner. Please select UPS Ground or Priority Mail if you're on crunch time, especially with the upcoming holidays and USPS being under attack right now.
PS. If you'd like a zine on saving the USPS, send us an email. We can't list non-books on this site, but we have stationary, notebooks, stickers, and pins on our Instagram that we're happy to send a Square invoice for!
I have a gift card and there's no field to enter it at checkout. What do I do?
You probably have a Square gift card, and you'll notice our Indielite isn't powered by Square, but fear not! Send us the ISBNs (make sure none of the books have a Call for Price menu -- we can't get those in while the message appears) in an email with your name, gift card amount, and the best email address to send a Square invoice to. You'll be able to pay the Square invoice securely online with your gift card and your books will be on the way!
I'm interested in a book that just came out -- why isn't it in paperback on your site?
Most books are released in hardback initially (with poetry usually as the exception) and it can be a year or more before publishers make a paperback available. If the format you're looking for isn't on our site, it's likely because it's not out yet!
I'd like to buy some notebooks, pins, cards, stationary, stickers, etc. They were in your storefront pre-COVID! Where are they?
On our Indielite, only books are listed. If you're interested in these other items, please browse our Instagram where we post these seasonally from makers like Bangs and Teeth, Turtle Soup, Pergamo Goods, Idlewild, etc. If you're interested in something specific you've seen in the store before, or on these makers' social media accounts, please email us at email@example.com to see if we have it.
Can I come pick up my book at the store?
With being closed IRL over a year, we are tackling the many tasks involved with reopening and are not in at the store for a designated period each day. The space is not open as we are building furniture and continuing to set up in order to welcome you back as soon as possible. Out of concern for safety, we do not offer local pick up right now.
Where is my tracking number?
When your book is shipped, we update your order here on our site with a tracking number, send you an email confirmation, and you will also receive an email from the USPS.